Connect Appointments is looking for a Accounts Assistant to join our Washington based client. This is a temp-to-perm opportunity with flexible options for full-time or part-time work.
Pay starts at £12.50 to £14.50 per hour.
What you’ll do as an Accounts Assistant:
- Generate customer invoices for planned maintenance, emergency callouts, and remedial work
- Manage billing for national service contracts and update customer portals (e.g., Verisae)
- Send invoices and supporting documents to customers
- Handle customer queries and billing issues, escalating when needed
- Review work-in-progress (WIP) reports, correcting any billing or cost errors
- Work closely with customers, service engineers, and the wider team
- Maintain knowledge of relevant IT systems
- Perform general office admin tasks as needed
- Ensure compliance with company policies and procedures
What you’ll need as an Accounts Assistant:
- Experience in billing and invoicing
- High attention to detail and accuracy
- Ability to work under pressure and meet deadlines
- Knowledge of debt collection rules and processes
- Proficient in billing and accounting software, plus MS Office (especially Excel)
- Strong customer service and problem-solving skills
- Ability to work independently and as part of a team
- Good time management and task prioritisation
- Professional and ethical approach
- Strong communication and negotiation skills
Interested?
If this sounds like the right fit for you, we’d love to hear from you! Apply now with your up-to-date CV or call our consultants on 0191 731 4800.
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